The good: Lovely staff. Clean room. Comfortable beds. We enjoyed the spa one evening and had it to ourselves. Location is great. 5 minute walk to the old town. The bad: Overall the hotel just feels a little tired and run down. Carpet in the hallway is stained and worn. At least on the fourth floor. Also our key card never worked. We had to keep going downstairs to reset it every time we came back to the room.

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