Guest
时间:2026/02/01
First night room noisy but they moved us to the back for the second night. Decent breakfast buffet (Mexican oriented though)
酒店回复:Dear Patricia,Thank you for taking the time to share your feedback and for rating your stay 8/10 at Sleep Inn Puebla Centro Histórico.We sincerely appreciate your understanding regarding the noise during your first night. We are pleased to know that our team was able to assist you promptly by relocating you to a quieter room, allowing you to enjoy a more restful stay thereafter.We are also glad to hear that you enjoyed our breakfast buffet. Your comment about its Mexican-oriented selection is very valuable to us, as it helps us communicate our offerings more clearly and continue improving to better meet our guests’ expectations.Your feedback is extremely important to us, as it allows us to strengthen our service and overall guest experience. We hope to have the pleasure of welcoming you again and providing an even more enjoyable stay.Sincerely,Juan Guadalupe Cano OsunaOperations ManagerSleep Inn Puebla Centro Histórico