The staff is friendly. I however did not feel comfortable in the hotel. The matrass was hard and I could not sleep for the 2 days I was there. The menu also was challenging for me because it was the same for the 2 days. I was pleased with the person allocated to clean my room. He/she did a great job. My disappointment was with the pickup where we had to wait for more than an hour for a driver that was supposed to be at the pick up point before 16h00 and we got the first notice at 16h30. I am not buying the story that he had a tyre punch but that was what we were told. By the time I got to the room I was so tired and could do nothing.

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