There was constant noise, day and night from local road works. I should have been informed of this before staying.

酒店回复：We’re very sorry to hear that your stay was affected by noise from the local road works. We completely understand how frustrating this must have been, especially as you were unaware of the situation prior to arrival.Unfortunately, the road works are being carried out by the local council and are outside of our control. We were not given clear notice of the schedule or duration, and the works began with very little warning. That said, we appreciate your comments and will ensure that if we are made aware of any future external works that could impact our guests, we will communicate this in advance wherever possible.We truly value your feedback and are sorry that this impacted your experience with us. We hope we may have the opportunity to welcome you back in the future under quieter circumstances.