The hotel is located close to bus and tram stops, which are a few stops away from the city centre. There are many food options nearby hotel. The room has basic amenities. Note that there is only one lift in the hotel. On the day of checkout, the lift is not operating. While we were carrying our luggage down from level 2, one staff saw and offered to help, which is very much appreciated.

酒店回复：Thank you for taking the time to share your feedback following your recent stay with us.We’re pleased to hear you found the hotel conveniently located with easy access to public transport and nearby dining options. It’s also great to know our team member was able to assist you with your luggage during the lift issue, your appreciation will certainly be shared.We do apologise for the inconvenience caused by the lift not operating on your departure day. We understand how frustrating that can be, especially when travelling with luggage, and we appreciate your patience.We hope to have the opportunity to welcome you back again in the future.Kind regards,GabbyDuty ManagerFour Points Flex by Sheraton Edinburgh