Guest
时间:2026/02/01
On first glance beautiful room, until we could smell the rubbish that was left under the sink. The rubbish was 2 days old according to the Dominos pizza box, disgusting! My daughter was very excited by the huge bath, good job I’d didn’t want to use it as the hot water ran out half way filled. Hot tub experience wasn’t pleasant in a dark yard with no working lightbulbs. No Netflix, apps or way of streaming to the TV which I have never experienced before in this kind of “luxury” self catering stay at £300 for the night. And to add, it wasn’t great that there was no air fryer or oven. Had to take our own for our New Year’s Eve picky tea we’d bought. I contacted the Ramside group about my complaint before leaving a review, only to be ignored so just won’t book again or recommend to others.
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