The room was very clean and the staff was very friendly and very helpful as we got a twin room instead of a double. This was fixed as soon as housekeeping started and again super friendly and prompt. How ever the room it self was cold during the night. Bed a was not the must comfy once.

酒店回复：Dear Ms Holroyd,Thank you for your kind feedback regarding the cleanliness of your room and the helpfulness of our staff. It is great to hear that your room preference was promptly addressed. I appreciate your comments about the room temperature and comfort of the bed, as we continuously strive to improve our guest experience. Your insights are valuable to us.Goodbye and best regards,Janiceibis Glasgow City Centre - Sauchiehall St.