Noise inside the wall at night when the aircon is on . They tried to fix it but the noise persisted. The house keeping needs training or supervision as they don’t work like other hotels . Everything was not done properly . The garbage was not disposed of unless you complained . The floor needs attention as it gives noise when you walk on it . At night it can be very annoying ! My room 502 was facing the wall of the building next door but I can’t open the window to let in the fresh air in the bathroom and bedroom .

酒店回复：Dear Guest,Thank you for taking the time to share your feedback. I am truly sorry to hear about the disturbances you experienced during your stay, particularly the noise from the wall and the flooring at night. I understand how frustrating this must have been, especially when you were hoping for a restful environment.I am also concerned to learn that our housekeeping service did not meet your expectations. This is not the standard we aim to deliver, and your comments highlight areas where further training and closer supervision are clearly needed. We are addressing this with our team to ensure consistency and improved attention to detail.Your remarks regarding waste disposal, the room’s ventilation, and the window access have also been noted. We will review these matters with both our maintenance and housekeeping departments to prevent similar issues for future guests.Thank you again for bringing these points to our attention. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much more comfortable stay.Best Regards,Mohammed