We had a nice meal, thought the staff were nice, due to their incompetence of managing the bar, they queried if we had paid our meal bill. We had paid as we ordered so no tab. We got asked if we had paid our tab twice and even prompted as we went to our concert at the Minster. We were staying at the hotel and was a very embarrassing experience to say the least. I even proved payment on our banking app. The staff need to pay more attention. Won’t be recommending and ruined my night ahead.

酒店回复：