Guest
时间:2026/02/01
When booking the hotel it said breakfast was included, however once there we found out you have to pay for the gratuity (20%). Also for breakfast the service was so slow, long waits, no checking or refilling waters. The restaurant for dinner is the same, slow service and water was not refilled the entire time, but 20% tip is already added to the check.
The parking situation is street parking, however there is not much room on the street. Trying to park with the dinner rush was impossible after coming back from the beach.
For house cleaning, the room they only swapped out towels, did not change bedsheets and left some wet towels in the room.
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