Maintenance of rooms was poor. First room ac was loud and the refrigerator was inoperable however the replaced right away. We “upgraded” to veranda room for two nights and the tv had two lines down the tv due to a pixel issue and there was construction across the hall. They removed the upgrade fee but did not replace the television. Staff at front desk, gentleman was terrific, and check in but person we shared feedback about second room was not nice at all. Breakfast was inconsistent. Some days good, some not. Who wants hot hard boiled eggs for breakfast?

酒店回复：