Guest
时间:2026/02/01
Rooms were very clean. Staff was 50/50. Some were genuinely welcoming and the other half didn't seem to care if you were there or not. Food was pretty overpriced considering how much was spent for the visit.
I probably would try Seven Stars on my next visit. I hear great stories about the overall atmosphere.
酒店回复:Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience with our staff and dining did not meet expectations. Providing warm, attentive service and fair value is very important to us, and we regret that we fell short during your visit.Your comments will be shared with our team so we can improve both the consistency of our service and the overall guest experience. We truly appreciate your honesty, and we hope you will consider giving us another opportunity to provide the welcoming atmosphere and quality of service you deserve.