Guest
时间:2026/02/01
Everyone was nice. Breakfast was breads, yogurt, eggs and juice. Riad is walking distance to attraction. Only annoying part is hot showers only last 5 min in the winter and you have to wait 30 min for hot water in the winter. The room was cold but the space heater made room warm in 30 min
酒店回复:Hello Madam,Thank you for your rating and feedback.Regarding the water heaters, we installed the largest ones possible given the available space in all the rooms. Indeed, if you stay in the shower for a long time, the water gets cold.That's also why we've placed an explanatory note in each room, to better manage this issue, but we can't install any larger ones.Regarding the heating in the rooms, it works very well everywhere. The reversible air conditioners were installed in August 2025 in all the rooms, and they are oversized relative to the room's square footage.However, they work very quickly, and when you arrive, you set the desired temperature, and in 15-20 minutes, you have that temperature in the room.Fortunately, you mentioned some positive points, even though the ones you noted weren't negative, but the reception staff should have explained these two points in more detail.Thank you for your stay with us.