Absolutely fantastic experience with the premier inn reception staff. Her name was Taija I believe… hopefully I have spelt it correctly, but she made the stay that ever so more memorable. The rooms were to a clean and tidy standard too, about what you would expect to get in a room for a premier inn. I’d definitely stay again based off these factors.
I have used Swanley on several occasions and the staff are always friendly and very happy to help. The "plus" rooms are limited in number but are always very comfortable/clean. Like any hotel there are occasionally noisy guests but this is rare here. The location is easy to find and for me is perfect when visiting family. The Beefeater restaurant next door is ideal if you don't want to go far to eat. The breakfast is excellent value and the staff are very friendly.
Had booked a Premier Plus room on second floor, but as not TV was working was moved to another room on ground floor, room not as good as the first. Someone in the rooms above me kept moving about and was very heavy footed, I was kept awake until after 2am and then woken again at 4.30 same reason walking in room above. So all in all not much sleep. Would think twice about going to Premier Inn again.
Parking facilities good register your number plate at reception, reception very friendly good service, bedroom comfortable slightly smaller than some family rooms we have had. Breakfast cooked fresh and staff brilliant even though they were super busy
I had a really pleasant stay at Premier Inn Swanley. The hotel is clean, comfortable, and in a great location easy to reach from the M25 and close to shops, Bluewater, and public transport. The room was spotless, the bed was super comfortable, and the whole place felt quiet and relaxing. I slept really well, and the blackout curtains made a big difference. The staff were friendly and professional, always happy to help with a smile. This hotel is great value for money. It’s exactly what you’d hope for clean, well-run, and welcoming. I’d definitely stay here again and recommend it to anyone visiting the area.
It was a very disappointing stay. The toilet rim of the room we were in was very dirty. We informed the cleaner on our floor and showed her the dirty rim. We were told it was black limescale and cannot be cleaned. That all the toilets on that floor had the same problem. The key fobs were not working due to a technical issue overnight. When we returned for the second evening we found our room had not been cleaned because although we told the cleaners we had not told the front desk. We were not told this rule at check-in and is not clearly displayed. We had to move to another room for our second night where we still encountered problems with the keys. We also had to collect a second towel as there was only 1 towel in the room. This room did have a clean toilet.
Usual comfortable Premier Inn bed, no desk in room, so not great when visiting on business. Restaurant is abysmal. Bar closed at 10pm. Staff at breakfast have a truly horrible attitude, also refusing to replace items on the buffet that gone, even though breakfast still had an hour to go. I have stayed at this hotel a number of times before, but next time I am in the area I will be staying somewhere else.
Room clean and tidy. Bed comfortable. Unfortunately room 202 which was mine was right by a corridor door that every time someone walked through would loudly shut with a thud. The room is also located just above the entrance to the Beefeater restaurant so I was disturbed by people shouting and talking loudly when they were outside the restaurant coming & going or sitting outside smoking. Having said that I have stayed here before in a different room away from said door and restaurant entrance and all was good......so if your offered room 202 or 201 ask for another room.
London Rd, BR8 7QD 塞文欧克斯, 英国
