佩斯塔纳伊拉多拉达酒店&别墅-住客评论

Guest（情侣）2024-11-01
I booked with breakfast and had no right to it. Then the pool and bar were not available. I paid a service which I did not have.
Guest（其他）2024-10-01
Muito bom, tranquilo longe da confus?o. Ficamos nas villas. Todo o staff muito simpático e prestável, destacamos o Rafael que sempre sugeriu o melhor para nós e muito atencioso. A comida uma delícia com menu de degusta??o. Vale bem a pena. Muito satisfeitos.
Guest（家庭旅游）2024-08-01
Ficamos alojados no Vila Baleira Village nas nossas férias de ver?o e adoramos . Um Lugar tranquilo , sossegado e todo remodelado . O espa?o é muito bom , limpo e arejado . Mas o que fazem melhorar os espa?os s?o as pessoas e por aqui est?o mesmo rodeado de boas pessoas . A equipa de Staff é espetacular , toda a gente simpática e disponível , n?o encontramos ninguém menos simpático . A distancia da praia também é boa , uns 7 ou 8 min a pé . Para anima??o temos que ir para o hotel Baleiras que fica a 5 min , e aqui fica tudo um pouco mais agitado e confuso . As piscinas do hotel Vila Baleiras raramente têm espregui?adeiras disponíveis mas temos uma praia limpa, dourada e um mar maravilhoso e por isso n?o fez falta . Os espetáculos à noite s?o mesmo verdadeiros espetáculos, do melhor que já assistimos em hotéis . Parabéns para toda a equipa de anima??o. Fizemos passeio de barco , foi maravilhoso ver o fundo do mar , conhecemos lugares incríveis. Alugamos um carro e conhecemos um pouco de Porto Santo . Lugar maravilhoso . Voltaremos em breve certamente porque adoramos essa tranquilidade e paz t?o difícil de encontrar em férias de ver?o . Ponto menos bom vai para os almo?os e jantares que s?o efetivamente o ponto fraco do Baleiras . O Restaurante do Village tem tudo para ser perfeito no entanto com apenas 2 op??es e sem menu planeado pelo menos na véspera fica muito difícil de concretizar, almo?amos 2 vezes e também n?o havia grande qualidade , nem quantidade . O restaurante buffet principal situado no hotel Baleiras n?o tem capacidade de resposta para tanta gente e por isso fica , confuso , filas intermináveis , ausência de comida … péssimo mesmo . Resta o restaurante Dunas que reservando ainda é o melhor , tem noites temáticas bastante repetitivas mas foi para nós a melhor op??o para fazermos refei??es mais ou menos tranquilas . O balan?o é muito positivo e ainda agora regressamos mas queremos muito voltar . Obrigada a todos por estas férias maravilhosas .
Guest（家庭旅游）2024-08-01
Muito bom, recomendo.
Guest（Other）2024-04-01
We've spent 3 days in this little gem. Felt like ages before we managed to get there from the port, but it was worth it. Our room on the 1st floor was huge and very comfortable. The balcony was amazing, although transparent glass makes you very exposed. Breakfast massive and tasty, occasionally we had a cat visiting us and allowing chosen few to feed him. If you want to go to town, there is a bus (not too frequent but doable), or you can have a nice long walk. And of course, there is THE beach. A few mins walk from the hotel you get into the long, sandy and mostly empty heaven. Definitely on my list to return, both the beach and the hotel. A word of caution: balcony door is very heavy! Moving it was like going to the gym!
Guest（情侣）2024-03-01
Wir hatten ein Zimmer im Haupthaus mit Balkon zum Pool raus. Toll war der Blick zum Meer und die Gr??e von Zimmer und Bad. Nicht erschlossen hat sich uns die Konstruktion der Dusche, leider gab es nur einen dieser eher unangenehmen Duschvorh?nge und dann war die Duschstange so angebracht, dass man die Gr??e der Dusche gar nicht ausnutzen konnte, sondern sich zwischen Wand und Duschvorhang quetschen musste, w?hrend das Wasser fr?hlich an den Vorhang strahlte - sehr eigenartig. Unser Balkon war direkt über dem Babypool, der im Gegensatz zur Pumpe des gro?en Pools sehr laute Ger?usche machte. Auf Nachfrage gelang es uns an zwei Abenden / N?chten jemand zu finden, der das abstellen konnte - was ein Glück. Zum Abendessen waren wir immer au?erhalb, aber Frühstück hatten wir im Hotel. Das erste, was uns nicht so gefallen hat, war, dass nur drinnen eingedeckt war - schade, das Wetter war noch recht gut und wir frühstücken lieber im Freien. Zumal die Situation innen recht eng ist, das Hotel war gut besucht und die Tische standen nah beieinander teilweise auch noch ungemütlich vor dem laufenden TV. Das sich jemand für die uralten Spotübertragungen des ausgesuchten Kanals interessiert h?tte, konnten wir nicht feststellen. An einem Morgen hat uns ein eher unfreundlicher Mitarbeiter daran hindern wollen, dass wir uns an einen Tisch platzieren, auf dem an diesem Tag aus welchen Gründen auch immer 3 Gedecke gequetscht waren, da wir nur zu zweit seien. Sein Angebot, Tisch in der Mitte vor dem TV, haben wir abgelehnt. Ganz komische Situation, wir konnten zu der Zeit nur zwei dreik?pfige Familien im Hotel entdecken, für die war an anderer Stelle bereits Platz. Warum überhaupt drei Gedecke auf dem kleinen Tisch waren, war nicht ersichtlich und in diesem Ton, den Tisch "verboten" zu bekommen, empfanden wir sehr unangenehm. Katastrophal war die Situation vor der Selbstbedienungskaffeemaschine, die Schlange immer recht lang und dann noch Mitten im restlichen Buffetbereich. über diese Organisation und den Aufbau sollte man nochmal nachdenken. Auch das Auffüllen hat nicht so recht geklappt. Gut gefallen hat uns die moderne Einrichtung und der Poolbereich, sowie die immer frischen Poolhandtücher. Es hat aus Richtung Spa auch immer sehr gut gerochen, wir haben es aber nicht ausprobiert. Eine etwas umfangreichere Info zum Hotel und seinem Angebot w?re wünschenswert. Insgesamt fanden wir es aber sehr sch?n, das Hotel hat mit ein paar kleinen Ver?nderungen durchaus noch Potential. Wir würden es wieder für eine Buchung in Betracht ziehen.
Guest（Couple）2024-03-01
This hotel states it has 16 deluxe superior rooms with a balcony! It does not it has 14 plus 2 corner rooms that lack a balcony have restricted views and are claustrophobic. These are rooms 101 and 111. We were given one of these and complained and I suggest you do to. The rooms might be fine as a room for kids linked to a normal room or if they are highlighted on the website and a lower price is charged . Please Pestana be honest and don’t put people in these rooms when they think they have booked something else! After speaking to a manager we eventually got a Villa for 2 nights , and then what we had actually booked for 3 nights. They claim the Villa is an upgrade because it is bigger but it lacks the pool and sea views and was not an upgrade as far as we were concerned. So please Pestana be honest with your customers and put these rooms on your website. As for the rest of the holiday the staff here are excellent friendly and very helpful. The breakfast is okay but the warm food should be covered to keep it warm. I can’t really comment on dinner as we ate out as there are a great number of local restaurants to choose from. The pool area was good and the hotel was quiet and restful as we had hoped. There is a short walk to the beach but that was flat and enables the beach area to remain free of beachside hotels . Had it not been for the issue over the room which spoilt our first 2 days I would have given top marks. Make the offer clear and you will ensure everyone has the Zen experience you promise. Just one final point I think to claim your green credentials you should use far less one use plastic items.
Guest（Other）2024-03-01
Really enjoyed our stay here. It's an idiosyncratic place and that was added to as they were basically shutting early as we left but we were really well looked after. I would have no hesitation staying again, it's a small and friendly place with good facilities.
Guest（Couple）2024-03-01
Not many people have reviewed this hotel, but we can say that it is a truly wonderful place. The staff have been incredible and are a credit to the Pestana group . Our room was lovely and incredibly clean, and serviced every day. We only had breakfast, which was good with plenty of choice. Beautiful pool, and ideal location for the beach. We have been coming to Porto Santo now for 9 years , but this was our 1st stay here, and certainly won't be the last. So don't hesitate to just book, this hotel.??????????
Guest（情侣）2024-03-01
Cantinho paradisíaco. O hotel é pequeno e íntimo. Ideal para quem quer aproveitar a pacata ilha de Porto santo. O staff é muito prestável e simpático, tornaram as nossas férias ainda melhores. No dia de chegada, por já ser tarde, optamos por jantar no hotel. A comida era t?o boa e o servi?o t?o pessoal que decidimos jantar mais duas vezes durante a estadia, o que n?o estava nos planos iniciais. A Villa que marcamos (A29) era espa?osa e muito confortável. Os jardins bem arranjados. Obrigada a todos, planeamos voltar. Ines & Luis

佩斯塔纳伊拉多拉达酒店&别墅

客户评价 由实住客人提供的真实点评

Guest（情侣）2024-11-01

Guest（其他）2024-10-01

Guest（家庭旅游）2024-08-01

Guest（家庭旅游）2024-08-01

Guest（Other）2024-04-01

Guest（情侣）2024-03-01

Guest（Couple）2024-03-01

Guest（Other）2024-03-01

Guest（Couple）2024-03-01

Guest（情侣）2024-03-01

客户评价由实住客人提供的真实点评