霍爾貝克基爾鄉村別墅酒店-住客評論

Guest（Other）2026-01-01
It is clearly past its sell back date. Tatty interior, poor, amateur service and a short wine list which was mostly unavailable. The food was actually quite good. The owners should invest in it or sell it. Trading on its past reputation is no longer an option.
Guest（Other）2026-01-01
Holbeck Ghyll is the most glorious building with amazing views over Windermere - I first stayed here a number of years ago and was excited to return but oh what a change and not for the better - how the mighty has fallen - unfortunately we could not help but compare to our first visit when we received a very different warm welcome and a drink following our journey - this time there was no greeting & when we were finally seen to it was less than warm and friendly. We were shown to our room which was large and spacious - however it looked a little shabby, tired and run down. We had booked an evening meal - again a very different premise to our first visit, which had a focus on high end fine dining - the waiter didnt seem to know why we were there, we had to continually keep correcting him on various things - he kept on making pathetic jokes and finding himself funny almost as an excuse and distraction adding to the shambolic Faulty towers vibe! The food was ok and to be fair tasted quite nice. The Wine list had crossings out in pen - re-typing it would look a bit better and more professional. When we left the waiter ran after us - presumably terrified that we were doing a runner only to discover we were actually staying the night. We had a good nights sleep and being in the top of the building it was quiet and peaceful. Breakfast was much better and the gentleman who looked after us was thoroughly pleasant and professional and clearly knew what he was doing - there was a good choice of menu and it was far more enjoyable than the previous evening - Sadly this experience has forever changed my view of Holbeck Ghyll as a place with standards - to charge the rates of a high end establishment it clearly needs some money spending on it and some staff given training in high end hospitality if it is to make a comeback - particularly when there is competition and other very nice hotels in the lakes - We certainly wont be returning in a hurry!
Guest（Other）2026-01-01
Amazing views! Lovely quiet cottage to ourselves and the views from the hot tub were amazing. Staff were all very friendly and efficient. Food was excellent too. We had dinner and breakfast, and the rum caramelised pineapple is a must from the dinner menu! Look forward to trying some of the walks that start at the hotel next time.
Guest（Other）2025-12-01
Gutted. It promised so much but sadly fell hugely short of our expectations. We were there between Xmas and new year for our anniversary. The hotel looks magnificent and in a stunning location with amazing views. Perhaps due to the time of year, but the hotel appeared hugely understaffed. There were only 2 people manning the hotel, reception, bar and restraint and apparently only 1 chef working. The restaurant was full and the 2 lads were giving it their best but it was a long way short of great service and certainly not fine dining. Our sides didn’t arrive with our mains so we had to wait while they were cooked separately and when they finally came out, my wife had left her main cod fish as it was bland and cold and I had returned my ￡40 medium rare steak as it was done to death and look ed like old shoe leather. When it came back, it was ok but minus the potato’s it came with and by now the sides had gone cold. All in all it was a long way short of other less expensive venues we have tried over the years.
Guest（Other）2025-10-01
Went for afternoon tea with a friend. The chap who greeted us was very helpful & friendly , explained everything in detail and kept checking if we needed anything. We had a table with a lovely view of the lake & the fire was on so it was really cozy.
Guest（Other）2025-10-01
We had high hopes for our break at Holbeck Ghyll but unfortunately it did fall down in many areas. Although the room was lovely and the bed was comfy there was a stain on the carpet and when you sat on the chairs you felt like you were going to fall through them. In the bathroom a lot of the grouting was missing and the shower wasn’t that powerful and would got hot and cold regardless of the setting. Also the toilet was by a window which looked out to the patio so you had to have the wooden panel window closed when using the bathroom. Bar prices are a little steep ￡16 for a Kir Royale and they only had bottled beers and nothing on draught which is unusual for a hotel. The meal we had at the hotel was nice but by the time it arrived at the table the mash was cold. Breakfast was lovely and plentiful although on the first morning seems a little chaotic. The second morning was very a lot smoother. The hotel has so much potential and you can see they are trying to introduce new technology but it would be so much better to do basic maintenance on the hotel. They even tried to charge us for the room which we had already paid for. The staff are trying their best but you can see they are understaffed at key times such as breakfast. I really hope they put more investment in the hotel rather than live off the past when the hotel was so much better otherwise I feel it will not compete with the hotels around them.
Guest（Other）2025-10-01
To start with the positives, The Holbeck Ghyll is in a charming building, with well proportioned rooms, in a beautiful setting, with views over lake Windermere and extensive accessible countryside at your finger tips. The room and bed was also very comfortable. This only tells part of the story though… Breakfast menu is good, although there was confusion over whether we could order certain coffees. Also relating to the breakfast - I was confused by the portions , one day I had 2 hash browns and 2 sausages then the next I only had 1 hash brown and 1 sausage. Odd. We also heard other tables having issue with more confusion from the staff; it felt like a real lottery as to what would happen next! Most of the staff are attentive, but lack sufficient training for a 4 Star hotel- investment in retention and training of staff needs to be made to stop it feeling overpriced. Although, even coming from spending most of my time in Central London I did think the area was v expensive. ￡7 a pint in a local pub was about the going rate (not that the Holbeck have a beer tap). The restaurant is not as good as seen in the TV series The Trip season 1. It was expensive for what it was. The wine list was also poor and had different prices on different menus for the same bottle which was confusing (and misleading). Overall it was an odd experience - I wouldn’t go for a romantic weekend but for a lads trip it was actually quite classic. I suspect this isn’t the intention though…
Guest（Other）2025-09-01
Booked directly with the hotel for four nights in one of the lodges facing the lake . Apart of driving on the narrow winding Holbeck Lane for over half a mile to reach the hotel ground which is rather tricky! The old main house looks magnificent with carved wood panels . We were greeted by Ian, a very nice friendly gentleman who gave us a round grand tour explaining the history of the hotel which backdated to 1899.Then he escorted us to our lodge which was close by the main house and has a magnificent panoramic view of the lake and the surrounding mountain range. Our air condition lodge was a recently refurbished large suite with a four poster bed , large wardrobe , arm chairs and dressing table , tv and fridge . A balcony and beautiful bathroom with separate bath tub and a shower cubicle. The hotel provided daily room service. The hotel has two large dinning rooms and a bar lounge. The breakfast offered a large menu and selections of drinks served at the table by efficient pleasant staff. The hotel is about twenty minutes drive to Bowness on windermere lake and town which offers plenty of cafe, bars and good restaurants. It was truly enjoyable break that we look forward to return back in spring time. Thank you to Holbeck Ghyll Hotel staff for making our stay so comfortable and enjoyable.
Guest（Other）2025-09-01
A real "this could be a very nice hotel but isn't " experience. One member of staff, Caleigh who did our wedding tour was professional and welcoming. However the rest of the staff gave off the vibe that they really didn't want to be there and we were an inconvenience to them staying there. Numerous things were forgotten over breakfast and dinner (which was extortionate ly priced) and very average in taste. Our room, a lodge was very dated, black mould in the shower and marks on multiple walls. The actual front door doesn't shut properly and you have to physical lift it to close it, something that was pointed out to us on the tour, so if you know about it...fix it!! Upon checkout we received a ￡14 bill for dinner even though we were only ￡2.75 over on our dinner allowance which was part of our room rate deal. The young girl on the desk with brunette hair aggressively and sarcastically replied "oh I am sorry about that" and offered nothing in response. We complained that at no point or nowhere, it informs guests that "drinks aren't included in the dining allowance" The girl just sat there dead pan expression and repeated sarcastically "oh I AM SORRY about that". We paid the bill that we didn't owe and left never ever to return. Needless to say our wedding will NOT be at this shambles of an establishment.
Guest（情侶）2024-05-01
We are just back from an overnight stay with dinner and breakfast, had a great time food is fabulous and Tom is a wonderful host, warm and very friendly and chatty can't fault the hospitality he goes above and beyond,the hotel is absolutely stunning in the most beautiful setting, we will defo be back soon ????

霍爾貝克基爾鄉村別墅酒店

客戶評價 由實住客人提供的真實點評

Guest（Other）2026-01-01

Guest（Other）2026-01-01

Guest（Other）2026-01-01

Guest（Other）2025-12-01

Guest（Other）2025-10-01

Guest（Other）2025-10-01

Guest（Other）2025-10-01

Guest（Other）2025-09-01

Guest（Other）2025-09-01

Guest（情侶）2024-05-01

客戶評價由實住客人提供的真實點評