Another wonderful relaxing stay. Couldn’t want for anything more. Perfect in all ways. We were looked after so well. We’ve been before and it’s one of our favourite escapes.
Had high expectations, and we weren't dissappointed. The Hotel & surroundings, Staff, Food and Cocktails were all quite simply amazing. Couldn't fault our stay. Will definitely return.
The attention to detail is amazing without feeling over the top. A very warm relaxed welcome and booking in, a cosy suite complete with Xmas tree and very helpful staff. The Cromlix have got if all just right
First of all let’s start with the positives - stunning hotel and setting, staff were also very friendly and attentive. My mum, sister and I attended for “traditional afternoon tea’ after receiving this as a gift. We were presented with the menu and neither of us liked anything on the menu. There were no sandwiches - it was all savoury items and then a selection of cakes. It is advertised as a traditional afternoon tea (never have I been for a traditional afternoon tea and there not be a selection of sandwiches). We explained to our waitress that we didn’t like anything in the menu and could they offer a selection of sandwiches. Our waitress was extremely nice and asked what type of sandwiches we would like and she would go and speak to the chef. She came back and said that they would make up some sandwiches for us. After some 35 minutes we were presented with what I can only describe as sandwiches that were made by a two year old. There was no effort whatsoever they werej ust plonked on a plate no garnish or anything fancy. I reckon there was a total of six slices of white bread cut into strips between three of us and just basic ham and cheese sandwiches - for ￡47.50 a head we thought this was extremely disappointing. The waitress came over and asked if the sandwiches were ok and we said no we were extremely disappointed - she apologised and said that wasn’t their usual standard - so why then was it acceptable to serve them to us in the first place! It felt as though the chef was annoyed and just prepared the most basic sandwiches. The cakes were lovely however after our experience we wouldn’t return and certainly won’t recommend anyone goes for a traditional afternoon tea as advertised as it is certainly not that.
Cromlix was one of those incredible special places where you are just swept up by the team. Gorgeous decor and an amazing ambience - the team making you feel so relaxed and pampered. Valet parking, complimentary bubbly on arrival, walked to our suite which was on a private corridor near the games room, a fabulous run through of all the details all added to it. Granny Erskines shortbread was stunning. It was a hot day and the team had complimentary water and sun cream for guests on the lawn - this is just an example of all the little thoughtful details. The dining experience was EXCEPTIONAL and we’re still talking about the tomato tartlet starter. Amazing. Thank you for making our special occasion so very special. Can’t wait to return ?? ??????????
Had an absolutely outstanding Afternoon Tea @ The Cromlix. The food was amazing. The staff go above & beyond, very helpful and friendly. The decor & furnishings are beautiful, with beautiful art work. Highly recommend, and we will definitely return.
Cromlix hotel is truly a hidden gem. My wife and I came for lunch and had a wonderful day from start to finish! The hotel is magnificent and is filled with fresh flowers and impressive art in each room. We were advised on arrival that we were more than welcome to wander around the hotel and were even able to have a shot of the snooker table in the billiard room above the restaurant. The grounds are very impressive and so well taken care of. The bar area is warm and relaxing, my wife and I had the perfect cromlix cocktail made with their own gin which was delicious! Callum the barman was 10/10! My wife is a big fan of Andy and Callum was kind enough to chat all things tennis with her while we enjoyed our drinks. For lunch we both had the brocolli soup which was creamy and flavoursome. I had the chicken for my main course and my wife had the fish, both were incredible. Our server Shola was warm and attentive, she was happy to answer all of our questions and had an incredible passion for her job. In fact, all of the staff were very friendly and we felt like they went above and beyond for us. The dark haired lady we spoke with at reception (sorry we didn’t catch her name) was also very kind and gave us lots of information about booking an overnight stay. We will definitely be back.
Had a lovely afternoon tea this afternoon for my 30th and the service was absolutely outstanding. The atmosphere was beautiful and food delicious. Me and my friends did 3 afternoon teas at separate locations due to us all turning 30 and we all agreed this was the best out of the bunch!
Had a wonderful afternoon tea! I am gluten free which was no problem at all and the food was lovely and everything was explained correctly. Jodie was wonderful; very polite, helpful and had a very friendly a credit to your team. I would definitely recommend for a day out if you are gluten free. The place was clean and very well decorated. It was my birthday and they were so lovely and made me a cute birthday plate. The whole experience was joyful
Oltre l'eccellenza
Non ci sono aggettivi che possano descrivere la qualità di esperienza che ho vissuto a Cromlix. Ho trascorso 2 giorni che non dimenticherò mai! Tutto e tutti sono stati al di sopra dell'eccellenza. Sono profondamente grata ad ogni singolo membro dello staff che mi ha seguita durante il mio soggiorno.
Cromlix, FK15 9JT 鄧布蘭, 英國
