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Cross Keys Hotel, Kelso

Looking out over the cobbled square in the center of Kelso, the Cross Keys Hotel enjoys a landmark location in this Scottish Borders town. Dating back to 1769, this hotel provides free parking and WiFi and high-quality dining showcasing local produce.

Guest rooms at the Cross Keys Hotel, Kelso have a flat-screen TV and tea and coffee facilities. Each has an private bathroom.

Full Scottish or continental breakfast is served each morning in the Saddlers Room, where you can also enjoy a range of lunches including homemade soups and sandwiches. A full dinner menu makes use of the area’s fine local produce and is complemented by wines, beers and soft drinks.

Cross Keys Hotel is just 2 minutes’ walk from the impressive Kelso Abbey, and around 8 minutes from the grounds of the 18th-century Floors Castle. Other attractions within a 20-minute drive include Jedburgh Abbey and the vast Northumberland National Park.

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Guest：For over 10-15 years my elderly husband and I, both of us disabled, had come to their restaurant for coffee, food , meet others at this hotel. Never ever had a problem. Loveliest staff, every single one we met over the years. My husband died recently. I came in and staff were so kind, understanding except one, waitress Kirsty . Short heavy set older blond woman . Not a word. In fact , very few before my husband died. Never noticed her as others outshone her. But now I was on my own,she started in on me. Stopping me from sitting at tables. When I did sit somewhere, she'd put a reserve sign on my table making it clear I outstayed my welcome. Today, I wanted to find out why the table I did normally sit at, had a reserve sign on it all morning stopping me from sitting there when I had came in. She ignored me when I said Hello in her direction. I finally had to say it loudly and she came over annoyed. She said that table was for 4 people , disabled etc. I was sitting there with my cane. She had deliberately stopped me from sitting for personal reasons not business! I went to reception to make a complaint. I told reception I would pay her. This kirsty came out , shouted at me, showed how common she was and after she left, I burst into tears. I was still grieving my husband, my loneliness and this waitress, made Duty manager by an unsuspecting owner, was out to upset me any way she could. Cross Keys has gone down in my estimation. Owners have handed their hotel over to a very unbusiness like nasty piece of work. I no longer feel welcome here. When staff chase away good customers( over the years i had recommended this hotel to my fellow Americas who always booked here, bringing in business), then a business is allowed to go down hill. If you, anyone you know goes in to Cross Keys watch out for this evil cruel person.
Guest：Had a very upsetting experience by one of the waitresses, short, heavy set with short,blond/grey hair. She is continually rude and arrogant. I complained to the owner. He has had other complaints.
Guest：Friendly staff, lovely breakfast, good location and value for money. Well recommended. Have come each January for 3 years.??
Guest：We stayed for 2 nights over 1st March for a race meeting. Third year we have done so. We never go back to bad places. Warm and friendly staff. Very helpful. Very good food, and a help yourself breakfast. Rooms may not be the most modern but this is Kelso and not Knightsbridge. Everywhere is clean and tidy. Excellent value for money. Will we go back next year? Of course we will.

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Cross Keys Hotel, Kelso

Address : The Cross Keys Hotel, 36-37 The Square,,Kelso,Scottish Borders
Reserve : +8620-86009099
Busy or no answer, online booking please!
Foreground Tel: +44-1573-223303
(Catering Entertainment)

Cross Keys Hotel, Kelso reserve：+8620-86009099 Busy or no answer, online booking please!
Catering Entertainment：+44-1573-223303 Meeting room reserve

Cross Keys Hotel, Kelso address： The Cross Keys Hotel, 36-37 The Square,,Kelso,Scottish Borders

凯尔索克劳斯吉斯酒店 ◎ Cross Keys Hotel, Kelso

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