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Element Guangzhou Baiyun

Located in the core area of Baiyun New City, the Element Guangzhou Baiyun is close to Baiyun Cultural Square Station of Guangzhou Metro Line 2, Guangzhou Baiyun International Convention Center, Guangzhou Children's Park, Guangzhou Urban Planning Exhibition Center, and only 5 minutes' drive from Baiyun Mountain 5A Scenic spot, Guangzhou Stadium, No. 5 Airport Shopping Plaza and Kaide Yunshang. It is an ideal place for guests to stay in pursuit of leisure and entertainment. Guest rooms and suites are fully equipped with kitchen facilities and the iconic Heavenly Bed® to keep guests balanced and rejuvenated. The Source Food all-day restaurant serves a nutritious and healthy semi-buffet lunch and dinner. The Element Guangzhou Baiyun promotes the concept of green and healthy living, provides guests with a well-equipped fitness center and bike rental services, encourages guests to travel green during their stay, and advocates a new low-carbon lifestyle. At the same time, as a pet-friendly hotel, to create a green and relaxed parking environment for guests and their pets.

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Guest：Pretty hotel, hope it will be a “smart” hotel soon
Guest：We booked 3 nights at this five star hotel. In the beginning it looked quite nice. It is also quite nice, but there are some drawbacks. Service at check in is fast, very friendly and helpful. The area behind the hotel,is arranged in a nice quiet park with some arrificial lakes, some small restaurants and a tea house. This area is beautifully designed and good for evening walks in a very quiet environment and fits to a hotel in this category. The rooms are very spacious and furniture looks decent. Noise insulation is veey good. The room is equipped with a small kitchen which is completely unnecessary but ok. I will exclude this from my rating, but to be honest the quality of the cupboards is sub par, not even straight and sluggishly installed. Air conditioning is not working properly. When asking about this we were told to switch it on the lowest temperature and higest fan. Temperature regulation is not functional, this is bad. One of the most important things is the bed and this one is really excellent. Next to the kitchen there is a list of items and how much guest has to pay if broken or stolen. In my opinion the management should have paid more attention to have clean and intact facilities and true five star bathrooms than such lists. See section below what is not fit for a five stars hotel. But as this is a five stars hotel I must say, there are some things that are truely not five stars, not even 4 stars: I already mentioned the broken air conditioning. In the bathroom many of the wall tiles joints are defect or dirty and in the shower some brown dirt is at the connections of the tiles and the drain. The shower head mounting is loose and not installed properly. The shower is just standard, no thermostat regulation. This also means if another guest is using the shower in parallel it affects the temperature. The whole bathroom floor is not tiles but cheap vinyl with tile picture decoration, which makes the shower floor unnecessary slippery. The toilet is just standard, no heating, not automatic. No electric curtains, come on, every 4 star hotel has this now. Wifi is very slow and I often switched it off to view some websites in china with mobile data. Not good at all. Breakfast is decent with a good variety of western and chinese dishes. Although there were no fresh boiled noodles and the furniture fits more to a 3 star canteen. Entering the breakfast room with the hotel supplied slippers is not allowed and we had to sign a waiver so the hotel cannot be held responsible for occurring damages or accidents. This is very ridiculous and again the priorities of the management are off. I am really sorry to say, cause I like the design and the garden, but as a hotel this is overall lower than 4 stars standard with some major flaws (shower). In the current state it is not worth the money and also not my recommendation. It is really a shame cause most of the deficiencies just show bad management and wrong priorities, the staff and the service orientation of the staff is already very good. You really need to do better and improve strongly!
Guest：环境非常好，园林很漂亮。厕所衞生很好。
Guest：房间很大，外景非常漂亮。郁郁葱葱的，周围环境非常好，乾净舒适。如果马桶能换成智能的，那就完美了。很满意，以后来广州还住这。

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Element Guangzhou Baiyun

Address : No.12 Yuncheng Middle Second Road, Baiyun District, Guangzhou, Guangdong, 510410, China,Baiyun District,Guangzhou,Guangdong
Reserve : +86-20-88606666
Busy or no answer, online booking please!
Foreground Tel: +86-20-88606666
(Catering Entertainment)

Element Guangzhou Baiyun reserve：020-86007566 Busy or no answer, online booking please!
Catering Entertainment：+86-20-88606666 Meeting room reserve

Element Guangzhou Baiyun address： No.12 Yuncheng Middle Second Road, Baiyun District, Guangzhou, Guangdong, 510410, China,Baiyun District,Guangzhou,Guangdong

广州白云国际会议中心越秀源宿酒店 ◎ Element Guangzhou Baiyun

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