撒哈拉托泽尔·The Mora-首页

撒哈拉托泽尔·The Mora

莫拉撒哈拉托泽尔坐落于托泽尔，在湖边，距离切瑞特博物馆和西迪本艾萨考古和传统博物馆不到 10 分钟车程。此豪华酒店距离托泽尔麦地那 4.4 英里（7.1 公里），距离贝尔维德岩石 4.4 英里（7.1 公里）。您可到 SPA 慰劳一下自己，这里提供按摩和麪部护理。一定要去体验2 个室外游泳池、桑拿和24 小时健身中心等度假设施。此地中海风格酒店的其他服务和设施包括免费 WiFi、礼宾服务和礼品店/报摊。您可以到Sarab享用一顿美餐，或者去酒店的咖啡馆吃些点心。欢迎光临酒吧/酒廊或池畔酒吧，点一杯喜欢的饮品，放松一下。特色服务/设施包括乾洗/洗衣服务、24 小时前台服务和洗衣设施。住客可付费乘坐来回机场班车，酒店还提供免费自助停车。有 93 间空调客房提供迷你吧和等离子电视；您定能在旅途中找到家的舒适。客房设有私人阳台。提供免费有线和无线上网，方便您与朋友保持联系；另提供卫星频道，可满足您的娱乐需求。浴室提供浴缸或淋浴、免费洗浴用品和吹风机。

入住撒哈拉托泽尔·The Mora您将享受酒店的尊贵服务，轻松到达托泽尔的各主要商业中心和景点，欢迎您预订我们酒店！

旅游新闻

住客评论

Guest：I would like to share my experience of this trip to Anantara Touzer Hotel “Compliments to the chef! Thank you for making our trip enjoyable Every dish was a true masterpiece—beautifully presented, rich in flavor, and crafted with clear passion and attention to detail. It’s not just a meal, but a memorable culinary experience. Thank you for sharing your talent and elevating our stay!”
Guest：This property is absolutely beautiful! A true oasis in the middle of nowhere. A special thank you to the manager, Rihab, and Mr. Ahmed, who assisted with our luggage; both were incredible and made us feel welcome. However, we had an incredibly difficult night due to a persistent sewage smell in our room. We were moved at 2:00 AM to a second room, only to find the heater was broken. In December, this was freezing and unacceptable, resulting in a third room move in a single night. While the staff tried their best and we appreciated their efforts, these issues were disappointing given the premium price. When paying for a one-of-a-kind experience, you expect the basics to be seamless. It’s a gorgeous location, but travelers with high expectations should be aware of these potential technical lapses.
Guest：A wonderful oasis in Tozeur! We stayed here for only one night on our travels, but wished we had booked longer. The resort is sprawling and beautifully landscaped, it's quite large, but you can always call for a buggy to come pick you up and take where you need to go. The pool area is expansive with multiple pools, and plenty of seats and lounge chairs. The lobby was beautiful, with a bar area, and many areas to lounge and relax in. There was a little hiccup in our initial room, the bathroom toilet upon arriving appeared to not have been cleaned from the previous occupant with various stains. Our room ended up getting switched, but we unfortunately needed to wait about two hours for the new room. Though, all of the staff was incredibly apologetic, we even received a hand written apology from the housekeeping staff with a plate of sweets and fruit for the inconvenience. Speaking of the staff, everyone we met from the breakfast employees, to housekeeping, to the lobby, was so nice and friendly. Offering to help for anything we may need at all times of the day. When we did get to our new room, it was beautifully decorated, large, with a fantastic terrace and fire pit. We had the staff light the fire at night, creating such a cozy and relaxing atmosphere. For dinner, there weren't a ton of options, there is a full buffet and a Thai restaurant. Because neither of those options really appealed to us, we opted for the room service (which is 24 hours a day) that offers more of a variety, we ordered the spaghetti bolognese and the grilled vegetable sandwich, and both were pretty decent. For breakfast the next morning, there was a massive spread of food with tons of options! One of our best breakfasts on our entire trip. Overall, minus the one issue with the room, this resort was incredible. We will definitely return and would recommend to anyone visiting the Tozeur area.
Guest：The resort facilities and rooms are great, ambiance and location perfect. Good things: We were upgraded from single room suite to two-room villa, which we appreciated. the villa was at the end of the property, which was great for us as we wanted privacy and isolation, but for others may not be so good -takes 10 min to walk to swimming pools and restaurant (we enjoyed walking, only used the golf cart service for the luggage; the golf cart sevice was prompt and efficient). Bad things: - we had booked the new year eve stay with Anantara; but then the resort changed owners, and when we attempted to contact them to reconfirm our reservation and to inquire about New Year eve gala, we sent several emails, with no reply. Sent instagram message to The Mora account, we received reply from the Mora Zanzibar, who said they can’t help as ours was in Tozeur. We called on the phone, we spent 30 minutes on expensive international call, to be put on hold every 5 minutes by staff to “wait for the manager”, so we finally hung up and called our credit card travel agent, who was able to confirm the reservation. We couldn’t confirm if there will be New Year Eve celebration until we got to the hotel. Service is not great, not sure if since a new owner/management, but if you expect the level of service that was Anantara (the previous owners) for an expensive high-end resort, this is subpar. we spoke both French and English, but still couldn’t get proper service. There were “insider” guests received a very different service - everyone was waiting on them all the time. I wouldn’t care, I don’t want to be waited on all the time, as long as we received the level of service appropriate for a 1000 usd per night price tag. The prior 5-star reviews are from when it was Anantara; the recent 5-star I suspect may be from the “friend” guests. Check-in took 25 min, a person took our passports, another came 10 minutes later asking if we have a reservation, we told her we are waiting on her colleague. Concierge services none really. Communication between staff is not great- on check out, we asked the front desk to keep our suitcases for the day and to help with calling a taxi to the town for a visit, as our flight was 7 hours later; they said no problem, will tag our bags. But when the taxi came, the door staff started putting our suitcases in the taxi, even though there were hotel luggage tags next to the bags, so clearly no effective communication. Also, when they called taxis, they should make sure that the hotel guests are not taken advantage of: one taxi came and asked the hotel staff how much will be more or less, they said “the meter is running properly” -it was running the meter properly (although charged 8 TND just to come to the hotel, so from the hotel to the town was 15 TND; the next time, the taxi they called don’t start the meter and said 30 TND, “because it was called on the phone”, we had to argue that price. In contrast from the town back, one taxi we

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撒哈拉托泽尔·The Mora

酒店地址： Mrah lahwar, 2200 托泽尔, 托泽尔省, 突尼斯
客房预订：+8620-86009099
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咨询电话：+216-70100800（娱乐、餐饮、交通、发票、失物等）
撒哈拉托泽尔·The Mora网站：http://www.iinhotel.com/1386975

撒哈拉托泽尔·The Mora

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