Crowne Plaza CHRISTCHURCH by IHG

With a stay at Crowne Plaza Christchurch, an IHG Hotel, you'll be centrally located in Christchurch, steps from Te Pae Christchurch Convention Centre and Isaac Theatre Royal. This hotel is 0.6 mi (1 km) from Canterbury Museum and 0.7 mi (1.1 km) from Hagley Park. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features a fireplace in the lobby and a ballroom. Enjoy Modern European cuisine at Market Place Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Christchurch? This hotel has facilities measuring 3122 square feet (290 square meters), including conference space. Self parking (subject to charges) is available onsite. Make yourself at home in one of the air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Comment
  • Guest:very clean, service is excellent, food is above expectation, overall 5 star rating
  • Guest:Room was large, and had ample space to open 4 large suitcases. Room was clean too, and staff was friendly and helpful. Arrived at 1.30pm and was able to check in early. Only downside - Hotel parking is at the private open space adjacent to the hotel but could be better if within the building itself and sheltered.
  • Guest:I am writing to formally express my profound disappointment and dissatisfaction with the service provided by the Crowne Plaza hotel in Christchurch, New Zealand. My booking was for 5 rooms to accommodate a group of 9 family and friends, including young children and elderly members. Understanding that our group had specific needs, I proactively contacted the hotel in advance via email to politely request the possibility of an early check-in. The hotel’s response was both disappointing and unreasonable. They stated that an early check-in was not possible and suggested that if we wanted rooms available upon our arrival, we should book and pay for an additional night for the previous day. This response felt exploitative, implying that rooms were available but only for an additional charge, rather than as a gesture of goodwill or customer care. Accepting this, we adjusted our plans and arrived at the hotel after 3:00 PM, the official check-in time. To our great frustration, none of our five rooms were ready. The first room was only made available at 3:30 PM, and the last room was not provided until 4:30 PM—a full 90 minutes after the guaranteed check-in time. This caused significant inconvenience, discomfort, and stress for our group, especially given the presence of young children and elderly individuals who were tired after travel. As a loyal customer of the IHG brand who has stayed at their properties across Asia, I have always trusted their standards of hospitality. Unfortunately, this experience at the Crowne Plaza Christchurch represents the worst service I have ever encountered from IHG. The combination of an unaccommodating and profit-driven response to a reasonable request, followed by a failure to meet even the basic check-in commitment, reflects poorly on both the hotel and Trip.com as the booking agent.
  • Guest:Cosy, comfortable and clean. Would be perfect if there are more amenities such as slippers, complimentary bottles of water.
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Crowne Plaza CHRISTCHURCH by IHG
  • Address :  764 Colombo Street, Christchurch Central City, Christchurch, New Zealand, 8001,Christchurch Central City,Christchurch,Canterbury

  • Reserve :  +8620-86009099
    Busy or no answer, online booking please!

  • Foreground Tel: +64-37412800
      (Catering Entertainment)

Crowne Plaza CHRISTCHURCH by IHG reserve:+8620-86009099 Busy or no answer, online booking please!
Catering Entertainment:+64-37412800   Meeting room reserve

Crowne Plaza CHRISTCHURCH by IHG address: 764 Colombo Street, Christchurch Central City, Christchurch, New Zealand, 8001,Christchurch Central City,Christchurch,Canterbury

基督城皇冠假日酒店Crowne Plaza CHRISTCHURCH by IHG

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