巴塞罗纳的普拉亚布兰卡-住客评论

Guest（Other）2026-02-01
Lovely,modern hotel on the Promenade. Rooms are lovely & have everything you could need. Complex is large & very well laid out. Would definitely recomnend this hotel!
Guest（Other）2026-01-01
Great staff, great location, heated pool
Guest（Couple）2026-01-01
Brand new hotel, 5 stars, excellent location but very. very big (720 rooms). Even with excellent staff, this renders the hotel more than a little bit impersonal. Our Jr. suite was well appointed but lacked some basics (wine key, extra blankets, unfilled shampoo and other toiletries). All were eventually solved by the front desk, but at this level of hotel these aren’t just oversights. We did the half board, and while food was plentiful it was largely uninspired cuisine (pizzas, salad, basic meats carved or grilled à la carte). The onsite Japanese specialty restaurant KOI is excellent. Overall a good stay (with bad weather, not their fault) but had hoped for a more upscale experience. The surrounding area restaurant and shops are excellent. Overall good, but not great.
Guest（情侣）2025-12-01
Très bel h?tel bien situé donnant sur la promenade , au calme . Parking de l’h?tel à 5euros par jour très pratique . Repas bons , variés . La piscine devrait être un peu plus chauffée reste assez froide .
Guest（Other）2025-11-01
Parking charged not aware of it Pool view ok
Guest（情侣）2025-11-01
This was the worst hotel I stayed at in Lanzarote. 1. Even though we did not put up the “Please clean the room” sign, the housekeeping staff still entered our room. After the cleaning, a Jo Malone lip balm that was placed on the bathroom counter went missing. I do not want to assume any misconduct, but the hotel has provided no explanation till now. When we informed the staff about the missing item, they did not show any apology or concern. This reminded me of a review written by a skin cancer patient who mentioned that the hotel had no empathy — and I truly felt the same. 2. The dining options look abundant at first glance, but there is actually very little worth eating. Many food items from the previous day were simply put out again the next day. I literally ate watermelon that had gone sour. Most of the dishes were overly sweet, and the overall dining quality was low. 3. In January, parking was still free. Now they charge €5 per day. The amount is not high, but charging guests for parking in your own hotel parking lot feels quite greedy — especially on Lanzarote, where most parking is free. 4. On the day of arrival, we stored our luggage first and were given a claim tag. I asked about breakfast and dinner times, and the receptionist told us it would be explained later during check-in. However, when we checked in that afternoon, no one explained anything. I ended up having to ask the restaurant myself. We were not informed about any hotel facilities either. The most ridiculous part is that Ctrip clearly lists that the hotel provides concierge service, yet when we went to collect our luggage, the receptionist simply opened the storage room door and told us to go in and get it ourselves. Is that really the standard of a so-called high-end hotel? Overall, this was extremely disappointing. Our other hotels in Lanzarote were wonderful, and we chose this one only for the last two days — which turned out to be a regret. As of writing this review, Ctrip has already compensated us for the missing item, but the hotel still has not given any response. Thinking back, it’s frightening. Fortunately, we locked our suitcases when we went out — one of them contained a Hasselblad camera, lenses, a laptop, etc., worth around €1,500 in total. If the item that went missing had been the camera, our entire trip would have been ruined. In conclusion: I do not recommend this hotel. It is unfriendly, unprofessional, and does not live up to the image of a high-end property.
Guest（Other）2025-10-01
Lovely hotel, very good location with great views. The Spa and treatments are really worth doing.
Guest（其他）2025-10-01
Beautiful new hotel on the beachfront. Room spacious and lovely decor. Shower and sink unit in main bedroom with toiled separate. Not sure if I liked concept! My main dislike was that two single bed were pushed together to make king size, each with separate bedding and not tied to each other. Beds were on wheels and kept moving if you turned. I can understand the concept of putting beds together but not connecting them with brackets or bed covers was unacceptable. I did enquire if all room were like this but apparently not so do ask in advance. We were only staying there for one night so we survived but I would not have like this bed set up for longer stays.
Guest（家庭旅游）2025-10-01
Sehr freundlich, gute Lage. Wir waren sehr zufrieden, Essensauswahl etwas Britisch da viele Briten… man findet aber immer etwas leckeres. Verschiedene sch?ne Str?nde in Gehdistanz, wer nur am Pool liegt ist selber schuld… viele gute Restaurants auch in der Umgebung, Halbpension reicht im Hotel.
Guest（Family）2025-08-01
The food was great - lovely fresh fruit every day. Very clean and the staff were always helpful.

巴塞罗纳的普拉亚布兰卡

客户评价 由实住客人提供的真实点评

Guest（Other）2026-02-01

Guest（Other）2026-01-01

Guest（Couple）2026-01-01

Guest（情侣）2025-12-01

Guest（Other）2025-11-01

Guest（情侣）2025-11-01

Guest（Other）2025-10-01

Guest（其他）2025-10-01

Guest（家庭旅游）2025-10-01

Guest（Family）2025-08-01

客户评价由实住客人提供的真实点评