We were in the old building on the second floor and it seems they had some leakage problems.
For instance, small flies like springtails were in the toilet room.
I guess the new part of the hotel would be better.
Also when the neighbours used the sink, the water came up in our sink. So I think in general the hotels plumbing could need some work.
The rooms have a lovely view on the ocean.
Not the newest facilities but everything was functional, clean and comfortable. Service was impeccable and everyone (from counter to restaurant) extended omotenashi. Dinner and breakfast were great, no wonder the multiple awards they won! Highly recommended!
Excellent staff and they prepared a special gift for us for our wedding ceremony, even they were only be told upon our arrival. Meals are very well presented and delicious. Spacious hotspring and room as well. Highly recommended.