JW Marriott Hotel Surabaya

Perfectly located near Tunjungan Plaza Mall in the Surabaya, Indonesia city center, JW Marriott Hotel Surabaya is a luxurious, 5-star hotel in Surabaya City for business and family vacations in a vibrant destination. Experience the height of 5-star luxury in one of our 407 beautifully hotel-appointed rooms, including 22 extended-stay apartments. Stay in the heart of Surabaya’s shopping and business district, minutes from heritage landmark of Kota Lama Surabaya, Tugu Pahlawan and Sunan Ampel Mosque. Savor delectable Japanese, Chinese, and Indonesian cuisines and the city’s newest steakhouse in our four distinctive restaurants. Gather in versatile meeting and event space with custom catering and expert planning. Family-friendly features at our Surabaya hotel include a pool with panoramic views and the JW Terrace by the Pool venue for movie nights. With ample self-parking and a 24-hour gym and massage service, JW Marriott Hotel Surabaya provides comfort, relaxation, and style for your visit to Indonesia.

Well-being is more than one thing. It’s the moments you need it to be. The moments you never expect. And the ones you never want to leave.

JW MARRIOTT. STAY IN THE MOMENT®.

Our senses—specifically scent, sound, and taste—have the unique ability to transport us to different places (if only for a moment!), lock in lasting memories, and instantly improve mood. JW Marriott’s new global brand partnership with Flamingo Estate, a California-based lifestyle company known for its herbaceous bath and body products and freshly picked pantry provisions, is designed to take guests on a journey that “traverses multiple sensorial touchpoints” and “elevates the path to well-being,” says Bruce Rohr, Vice President and Global Brand Leader, JW Marriott.
An array of Expansion products displayed on a tray
To welcome guests around the world and create an even more memorable stay, Flamingo Estate developed an exclusive garden-infused scent, a nature-inspired sound program, and a handcrafted honey for JW Marriott. “Engaging all of the senses is crucial for enhancing the guest experience at our properties, as it creates a holistic and memorable environment that immerses guests fully, fostering deeper connections and lasting impressions,” says Rohr. Richard Christiansen, founder of Flamingo Estate, echoes these sentiments: “Both brands believe in real hospitality and it’s at the heart of what we do—the rare art of making someone feel loved and cared for.”