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VOI Vila do Farol Resort

With a stay at VOI Vila do Farol Resort in Sal, you'll be within a 5-minute drive of Santa Maria Beach and Nazarene Church. This all-inclusive hotel is 1.5 mi (2.4 km) from Santa Maria Municipal Market and 1.7 mi (2.7 km) from Ponta Preta.Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor tennis court and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the 2 coffee shops/cafes. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. A complimentary buffet breakfast is included.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Make yourself at home in one of the 234 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.

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Guest：Hotel area looks just great, small houses surrounded by palm-trees. Pool area is adequate, plenty of beachchairs available,never had an situation where there wouldn't be a free chair available. Hotel's theme is "italian summer village" so you shall hear plenty of italy spoken there, events were mostly held using italian language. Rooms are simplified, there's actually no soundproofing between rooms, you can hear neighbor speaking like they were within your room. Food was good on many days but level changed between days, sometimes food was cold or overcooked. Level of cleaning(rooms) changed, anycase it was done daily.
Guest：This is a seriously well run resort, spotlessly clean, plenty of sun beds both around a sparkling if chilly salt water pool and on the magnificent beach. Staff were universally friendly, helpful and competent. Special shout out to the bar and animation teams. Food was fresh and appetising. In answer to some of the criticisms I read before going, yes the walls of the bungalows are very thin but I really liked the shanty chic vibe of the brightly coloured huts nestled in the lovely garden If you need solid walls go to a concrete block somewhere. Yes this is an Italian hotel but the staff all spoke reasonable English and the guests were very varied in nationality. My only gripe was the WIFI is truly terrible , nothing at all in the rooms and precious little in reception, some days I struggled even to download emails. That notwithstanding, I'd like to think I would return here.
Guest：Excellent customer service. Food choices were amazing. Cleanliness was great. The property itself is dated, well maintained but dated for sure.
Guest：Let me start with the fact that I just read all the reviews over the years and it is concerning to read that nothing has changed at least over the past 6 years, I am not sure if it makes sense to write a review here. I wish I would have read the reviews on this website before coming here. This is not a 4 star hotel in my opinion. It is perfectly fine to promote this hotel to Italian speaking people, but it is not ok to write in your description that main languages in this hotel are ENGLISH, Italian, Portuguese.. this is simply not true. I arrived in the night and checked in at the reception, his English was not good, but we could understand each other. However, he told me my bungalow number and I had to find it myself with a map in my hand, nobody helped me with the luggage (2 suit cases), disappointment #1. The room as you can read is old, but it was clean, good job on that. I though ok, maybe that's how it is here but no the following week a lot of Italians arrived and were greeted with cocktails and their suit cases were brought to their rooms, which made me feel left out, because I do not speak Italian? Ok I though, whatever. When I figured out that all the animation during the day and night is also in Italian only, I was very sad, I personally travel a lot and LOVE shows and since I travel alone, I prefer to stay at the hotel in the night and this was a HUGE disappointment #2 for me. When I went to the pool, no staff member spoke to me, like they did with all Italian speaking people and you feel discriminated. At a later point of my stay one young girl from the animation team came up to me and spoke English, I was happy and she told me that this is unfortunate she understands the frustration and there are many bad reviews about it. Well guess what? 2 days later, I hear them announcing the activities in Italian and English. So it is possible, but you just decided not to before? I understand that the majority is Italian, but you still have guests from other countries and each guest should be treated equally, if this is not possible, just simply do not promote it for any other speaking people out there. As also mentioned by others, it is really ridiculous to ask the guests to pay 2 euros for 1.5 l water in an all inclusive hotel, you can refill the little bottles you have but this water is disgusting unfortunately. Positive things: the food is great, I enjoyed the meals a lot, lots of choices. There were SOME staff members who actually smiled and sayed hello, like at the lobby bar. The beach is amazing. What I would have prefered to have umbrellas and more shadow. There is one big spot with sun beds underneath, thats all the shadow you get and if you come in the afternoon good luck getting one. Air conditioning is great in the room. Could use more of it in the main restaurant. To summarize, I regret that I have booked 10 days and paid so much money to just be left out in this hotel. After speaking to some locals about the hotels we were tol

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VOI Vila do Farol Resort

Address: Praia, Santa Maria, Sal, 4111, Cape Verde
Reserve : +8620-86009099
Busy or no answer, online booking please!
Foreground Tel: +238-2421725
(Catering Entertainment)

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